Utsarga Welfare Trust Mobile Application Privacy Policy

Effective Date: [Insert Date]

Last Updated: [Insert Date]

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1. Introduction

Utsarga Welfare Trust (the "Trust," "we," "us," or "our") is committed to protecting the privacy of the users ("User," "you," or "your") of our mobile application (the "App"). This Privacy Policy describes how we collect, use, process, and share your information when you use the Utsarga Welfare Trust App, in compliance with applicable laws, including Google Play Store requirements.

By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to support our charitable mission, process donations, and improve the user experience. The types of data we collect fall into two categories:

2.1. Information You Voluntarily Provide (Personal Information)

This information is collected when you interact with the App, such as when you donate, sign up to volunteer, or contact us. It may include:

• Identity Data: Your name, title, and date of birth.
• Contact Data: Your email address, postal address, and telephone number.
• Donation/Transaction Data: Details concerning donations you have made, including the amount and date.
• Volunteer Data: Information related to your interest in volunteering, such as your skills and availability.
• Communications Data: The content of your messages to us (e.g., through the contact feature).

2.2. Information Collected Automatically (Usage Data)

When you use the App, we automatically collect certain data to ensure the App functions correctly and to improve its performance:

• Device Data: Device model, operating system version, unique device identifiers, and mobile network information.
• Log Data: IP address, time and date of access, features or pages viewed, and other usage statistics.

3. How We Use Your Information

We use the information collected for the following primary purposes:

1. To Process Donations: To securely process your financial contributions and issue necessary receipts (tax-exempt or otherwise).
2. Communication: To respond to your inquiries, provide information about the Trust and the Brudhasram, and send updates regarding your volunteer activities or donations.
3. App Improvement: To monitor usage trends, diagnose technical issues, and improve the functionality and design of the App.
4. Legal and Compliance: To comply with our legal obligations, including maintaining accurate financial records for audits and tax purposes.
5. Security: To protect the App, the Trust, and our users from fraud and unauthorized access.

4. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We only share your data in limited circumstances, as described below:

• Service Providers: We engage trusted third-party companies to perform services on our behalf, such as:
  • Payment Processors: To securely handle all donation transactions. These processors are contractually obligated to handle your financial data according to industry security standards (PCI DSS).
  • Cloud Hosting: For secure storage of App data and user accounts.
  • Analytics Providers: To help us understand how the App is used (e.g., Google Analytics).
• Legal Obligations: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a court order, subpoena, or other legal process.
• Protection of Rights: To protect and defend the rights or property of Utsarga Welfare Trust, the App, or its users.
• Consent: We may share your information with your explicit consent or at your direction.

5. Third-Party Links

The App may contain links to third-party websites or services (e.g., external donation links, news articles). This Privacy Policy only applies to our App. We are not responsible for the privacy practices of any third-party websites or services, and we encourage you to review their policies before providing them with any information.

6. Data Security

We implement reasonable security measures, including physical, electronic, and managerial safeguards, to help protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax and accounting purposes). When your information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

The App is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access: Request copies of the personal data we hold about you.
• Correction: Request that we correct any information you believe is inaccurate or incomplete.
• Deletion: Request that we erase your personal data under certain conditions.

To exercise any of these rights, please contact us using the details provided in Section 11 below.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App or on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us: